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ResearchOctober 8, 2026

From High Recall to High Utility: Dataset-Adaptive Post-Processing of LLM-Generated Customer Intents

Large language models can extract useful signals from heterogeneous enterprise data, but high-recall extraction often produces outputs that are duplicated, uneven in granularity, semantically overlapping, or too numerous for downstream systems and human reviewers to use…

Mahesh Viswanathan, Joan Rossello, Leticia Fernandes, Paul Mutawe·arXiv — cs.AI
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  • 01.Large language models can extract useful signals from heterogeneous enterprise data, but high-recall extraction often produces outputs that are duplicated, uneven in granularity, semantically overlapping, or too numerous for downstream systems and human reviewers to use…

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