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StartupsAugust 27, 2026

How Outset Turned AI Interviews Into a New Category

Outset (YC W23) is building an AI customer research platform used by companies like Google, Microsoft, and Nestlé. Its AI interviewers have now conducted millions of conversations, giving companies the scale and speed of a survey with the depth of a one-on-one interview. In this…

YC Root Access·YouTube — Y Combinator AI
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Key Takeaways
  • 01.Outset (YC W23) is building an AI customer research platform used by companies like Google, Microsoft, and Nestlé
  • 02.Its AI interviewers have now conducted millions of conversations, giving companies the scale and speed of a survey with the depth of a one-on-one interview

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